Building Digital Communities
Building a robust digital community deepens consumers’ participation in your brand conversation, allowing you to act on instant feedback and improve customer satisfaction. Understand how to develop a positive two-way social conversation with your audience and avoid the impact of cancel culture on your brand.
Lingyi Xiong, Founder, 01 Studio
Christopher Fun, Lead, SocialHub, Mediacorp
Hidayah Ekbal, Social Media Manager, Bloomr.SG, Mediacorp