Mediacorp is committed to high standards of compliance with accounting, financial reporting, internal controls, corporate governance, auditing requirements and professional integrity and ethical behaviour. In line with this commitment, this Whistleblowing Policy (“Policy”) is intended to provide an avenue for employees and external parties to raise concerns relating to the conduct of Mediacorp Employees including actual or suspected improprieties, malpractices or wrong-doings (including fraud, corruption, theft or collusion), concerns about the Company’s accounting, internal controls or auditing matters, workplace harassment or any conduct which is an offence or a breach of law without fear of reprisals or victimisation for whistleblowing in good faith.
This Policy applies to all employees within the Mediacorp group of companies.
Concerns should be raised in writing or verbally. As concerns or reports made anonymously are more difficult to be followed up and may hinder investigation work, employees and external parties are encouraged to include their names whenever possible.
To facilitate the evaluation and investigation into the concerns raised, the complaint should set out as much essential information as possible including type of concerns, specific details and factual information to support the concerns expressed. Where possible, the complaint should include the contact particulars of the person making the complaint (in case additional information is required).
The complaints should be submitted to the attention of Head, Internal Audit:
Head, Internal Audit
1 Stars Avenue
If this channel is unsuitable, whistleblowers may address their concerns by mail to the attention of the Chief Executive Officer, Mediacorp.
Please note that only complaints relating to corporate governance should be sent to this address. For other enquiries and feedback, please go to Contact Us.
All complaints will be treated with confidence and all reasonable efforts will be made to ensure that confidentiality is maintained throughout the process except as necessary to conduct the evaluation and investigation into the concerns raised, for any remedial action, or as required by applicable laws and regulations.
PROTECTION AGAINST REPRISALS
If an employee raises a concern under this Policy in good faith, he or she will not be at risk of losing his or her job or risk suffering from retaliation or harassment. If the employee believes that he or she is being subjected to retaliation or harassment for having raised a concern under this Policy, he or she should immediately report the matter to CEO.
However, Mediacorp does not condone frivolous, mischievous or malicious allegations. Employees making such frivolous, mischievous or malicious allegations will face disciplinary action in accordance with Mediacorp’s disciplinary procedures. Where such allegations are made by external parties, appropriate action will be taken by Mediacorp, including reporting the matter to the police.
HANDLING OF COMPLAINTS
Head, Internal Audit shall lead all reviews and investigations. Where appropriate, Head, Internal Audit may in consultation with CEO (or where appropriate, Chairman of the Audit and Risk Committee) enlist the assistance of senior management to form an inquiry panel to review and investigate the complaint and may seek guidance and advice from other appropriate parties.
Complaints received by CEO will be directed to Head, Internal Audit, or such other appropriate parties as he deems fit for review and investigation.
All complaints received pursuant to this Policy will be reviewed within a reasonable time and appropriate action taken in consultation with CEO (or where appropriate, Chairman of the Audit and Risk Committee).
All complaints received pursuant to this Policy will be reported to Chairman of the Audit and Risk Committee, and to CEO.
This Policy may be reviewed and amended from time to time.
Updated: Mar 2018