Mediacorp to upgrade its Digital TV broadcasting system for better sound for free-to-air channels

Singapore, 27 November 2019 – Mediacorp will be upgrading its Digital TV (DTV) broadcasting system on 3 December 2019 from 2.30am to 5.00am. This upgrade will reconfigure “stereo sound” as the default audio to provide better, more consistent audio quality on Mediacorp’s free-to-air channels.

The changes are:

Audiences who use stereo-only TVs will now be able to receive more consistency in terms of audio quality and volume level for free-to-air channels. Audiences with 5.1 home theatre systems can simply select the third audio channel by pressing the audio, options or tools button on their set-top box remote control to continue enjoying a 5.1 multi-channel audio experience (please refer to Annex 1 for details).

This upgrade will take place during off-peak hours from 2.30am to 5.00am on 3 December, with only a short 1-2 second disruption after the upgrade has been completed. Those who experience a blank screen after the upgrading can resolve this by switching to another channel before switching back to the channel they were watching.

For queries, audiences can call 6333 3888.

-ends

Media contact 

Mark Tan
Communications Specialist
Mediacorp Pte Ltd
Email: mark.tan@mediacorp.com.sg

About Mediacorp

Mediacorp is Singapore’s largest content creator and national media network, operating six TV channels, 11 radio stations and multiple digital platforms including CNA, Singapore's most used news app, and Toggle, its digital video platform. Its mission is to engage, entertain and enrich audiences by harnessing the power of creativity.

Mediacorp pioneered the development of Singapore’s broadcasting industry, with radio broadcast in 1936 and television broadcast in 1963. Today, it reaches 98% of Singaporeans in four languages weekly and has a growing Asian audience base through CNA as well as entertainment content that is distributed across markets in the region.

The Mediacorp Partner Network brings Mediacorp together with industry-leading brands like ESPN, Edipresse Media, 99.co and VICE to deliver rich content for consumers and effective solutions for advertisers.

Mediacorp is the recipient of industry accolades including New York Festivals, World Media Festivals, PromaxBDA (World and Asia) and Asian Academy Creative Awards.

For more information, please visit mediacorp.sg.

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Annex 1: Ways to Select Third Audio

Pay TV

1.       Singtel TV:

·         On the remote control, press the [Options] button

·         Use the arrow keys to select the Audio Languages sub-menu

·         Select the Third Audio under the Audio Languages sub-menu

2.       StarHub IPTV:

·         On the remote control, press the [Audio] button

·         Use the arrow keys to select the Third Audio

DVB-T2 Set-Top-Box

3.       NewMedia Solutions ETA STB2-T2:

·         On the remote control, press the [Audio] button

·         Use the arrow keys to select the Third Audio

4.       Draco HDT2-7700:

·         On the remote control, press the [Audio] button

·         Use the arrow keys to select the Third Audio

DVB-T2 TV

5.       Samsung TV (DVB-T2)

·         On the remote control, press the [Tools] button

·         Use the arrow keys to select the Audio Language sub-menu

·         Select the Third Audio under the Audio Language sub-menu

6.       LG TV (DVB-T2):

·         On the remote control, press the [Q-Menu] button

·         Use the arrow keys to select the Audio Language sub-menu

·         Select the Third Audio under the Audio Language sub-menu

Note: Some LG remotes label the button to access the Audio Menu as Q-Menu

7.       Sony TV (DVB-T2):

·         On the remote control, press the [Audio] button

·         Use the arrow keys to select the Third Audio

8.       Panasonic TV (DVB-T2):

·         On the remote control, press the [Option] button

·         Use the arrow keys to select the Multi Audio sub-menu

·         Select the Third Audio under the Multi Audio sub-menu

9.       Philips TV

·         On the remote control, press the [Audio] button

·         Use the arrow keys to select the Third Audio

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